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                                          Customer Care

                                          We provide customer care for homeowners of
                                          Brightland Homes, Gehan Homes, and Gray Point Homes.

                                          For general questions about your home, please use the General Inquiries tab.
                                          For warranty services, please use the Warranty Request and Homeowner Guide tab.
                                          Whether you have general questions about your new home or need to submit a Warranty Request, we’re here for you! 

                                          We love to hear from our future and current homeowners.

                                          Should you have general questions, please use the form below to contact us, and we will get back to you within normal business hours.

                                          Select Your Home Location

                                          Texas

                                          We take immense pride in constructing residences that become the backdrop for your family's enduring memories. We understand that investing in a new home is one of the most substantial decisions you'll ever make. That's why we are dedicated to ensuring your home not only meets but exceeds your expectations, providing the utmost level of protection for your investment.

                                          Below, you can access our Homeowner Guide and conveniently schedule post-closing warranty visits.

                                          Brightland Homes Homeowners Guide_7.8.25.pdf

                                          Arizona

                                          We take immense pride in constructing residences that become the backdrop for your family's enduring memories. We understand that investing in a new home is one of the most substantial decisions you'll ever make. That's why we are dedicated to ensuring your home not only meets but exceeds your expectations, providing the utmost level of protection for your investment.

                                          Below, you can access our Homeowner Guide and conveniently schedule post-closing warranty visits.

                                          Brightland Homes Homeowners Guide_7.8.25.pdf

                                          Tennessee

                                          We take immense pride in constructing residences that become the backdrop for your family's enduring memories. We understand that investing in a new home is one of the most substantial decisions you'll ever make. That's why we are dedicated to ensuring your home not only meets but exceeds your expectations, providing the utmost level of protection for your investment.

                                          Below, you can access our Homeowner Guide and conveniently schedule post-closing warranty visits.

                                          Brightland Homes Homeowners Guide_7.8.25.pdf

                                          Colorado

                                          We take immense pride in constructing residences that become the backdrop for your family's enduring memories. We understand that investing in a new home is one of the most substantial decisions you'll ever make. That's why we are dedicated to ensuring your home not only meets but exceeds your expectations, providing the utmost level of protection for your investment.

                                          Below, you can access our Homeowner Guide and conveniently schedule post-closing warranty visits.

                                          Brightland Homes Homeowners Guide_7.8.25.pdf
                                          2-10_home_maintenance_flyer.pdf

                                          In partnership with 2-10 Home Buyers Warranty® (2-10 HBW), we offer an express limited warranty program that includes surety coverage for two years from the day of closing on defects in materials, workmanship, and distribution systems (including electrical, plumbing and mechanical systems). In addition, this includes ten years of structural home warranty protection from one of the nation’s leading home warranty companies. This express warranty is included with the purchase of your new home and comes with a network of more than 10,000 pre-approved, licensed, and bonded contractors.

                                          We are also proud to offer a personalized and simplistic service ticket process with a typical response within 24-48 hours Monday-Friday (except on holidays and weekends). As a final perk, you don’t receive a bill.

                                          In the unlikely event that we cannot perform our obligations under the warranty (at no cost to you), our insurer will be there to assume responsibility for our performance. 

                                          Warranty Service

                                          Florida

                                          We take immense pride in constructing residences that become the backdrop for your family's enduring memories. We understand that investing in a new home is one of the most substantial decisions you'll ever make. That's why we are dedicated to ensuring your home not only meets but exceeds your expectations, providing the utmost level of protection for your investment.

                                          Below, you can access our Homeowner Guide and conveniently schedule post-closing warranty visits.

                                          Brightland Homes Homeowners Guide_7.8.25.pdf
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